Dartmouth Higher Ferry

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Ferry crew responds to community feedback

In response to passenger feedback, fares on the Dartmouth Higher Ferry for tradesmen in vans and also for minibuses have been reduced.

Dennis Langworthy one of the crew members on the Higher Ferry explains: “Since operating the new Higher Ferry we have been talking to passengers about the service and gathering information about how we could further improve. The main feedback has been from people driving minibuses and tradesmen in transit vans. So in response, and in line with new vehicle and passenger configurations, we’ve changed the tariff to include minibuses with up to 20 seats and vans weighing up to 3.5 tonnes, which has meant an even more cost-effective service for many passengers.”

Barry Hollis from Rigging Solutions in Dartmouth comments: “The change in tariff has been fantastic news for my business. I use the Higher Ferry up to four times a day and its speed and efficiency has been very beneficial. Previously I paid £2.20 per journey and since the change, my costs have reduced to £1.25 per crossing with a 20 journey concession tag. With the quicker crossing time and speedier disembarkation I can get more business done in a day.”

A significant number of minibuses, used by schools, charitable organisations and community groups travel on the Dartmouth Higher Ferry each day and the new tariff will enable minibuses carrying more passengers to cross the River Dart at lower rates.

Frank Armstrong from Brixham College said: “We use our minibus for a variety of curricular and extra-curricular activities and previously we would have been charged as a coach because we have 17 seats. Now that the tariff has changed, our costs will be significantly lower over the school year”.

Full service resumes from 2nd July 2009:

Mon – Sat 6.30am - 10.45pm and Sun 8.00am - 10.45pm

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